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Having read all the reviews, I agree with all the favorable reviews and discount the majority of those that are not.\n\nIn late 2023 my right leg was amputated, and I soon determined that I needed a power wheelchair in addition to my standard chair. After extensive research I rethought my desire for a lightweight powered wheelchair. There’s a ton of what appear to be basically the same chair rebranded that have some minor styling differences. Nope I said to these…being concerned about performance, quality, and virtually no way to test drive before buying. An internet order for these had no guarantee of satisfaction, a return requires the buyer to pay shipping and a large restocking fee. A local dealer was even unable to provide one for a test drive. This was all suspicious.\n\nThen comes Robooter which I found on Amazon. It is of impressive design with more genuine technical features and ability than I could imagine. I wanted to order on the spot but was concerned to confirm their return policy is as stated by Amazon.\n\n\"Ships from Amazon, Sold by ROBOOTER USA, Returns Eligible for Return, Refund or Replacement within 30 days of receipt, Product support included\"\n\nI gave Robooter a call and was assured return was as stated with no return shipping fee and no unstated strings attached. DONE DEAL. I ordered as soon as I hung up.\n\nI could go on-and-on, but I am MORE than satisfied with my purchase and interactions with all their folks.\nCUSTOMER SERVICE, SATISFACTION, AND SUPPORT? I’VE NEVER HAD BETTER! The following is my experience...\n\nThe performance of my chair was stellar with one exception. A few times a day it would freeze, give an audible warning (machine protection), and display a code. I thought perhaps I was straining it in some way. I observed the next few instances and decided there was no physical cause for it to fault. I exchanged messages with Robooter though Amazon, with prompt replies, and then got a call. Their engineers had been unable to determine the exact cause, so they were immediately shipping me a new chair. The probable cause was the lower controller board, but they were not positive. I asked that the engineers be advised that I am capable with electronics service and that they ship me a board to install. If successful, this would save time and a huge amount of expense on their part. A text the next day had the tracking number and a link to an installation video. I installed the board, and the chair is working perfectly with no more fault codes. Great customer support? YEP.\n\nNow my only suggestion for Robooter. The remote-control app is very useful. However, when turned off the chair cannot be turned back on by the remote app. It would be desirable if it could.\n\nRobooter earns the highest marks for support, style, features, abilities, performance, and more.","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"Boise Bob","createdAt":"2024-04-22T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"vuCeXLpjxpMHUNlY5UPA","isProductExists":true},{"images":[],"notHelpful":0,"source":"Amazon","content":"I am ecstactic that I found the Robooter! It is a mobility device for the modern age! The whisper-quiet Robooter is a modern mobility aid that surpasses even my folding portable power wheelchair. It easily folds and unfolds with an app or the push of buttons on the controller; has thoughtful features suich as a LOCK (not OFF) a NOVICE (s-l-o-w) mode, additional speed levels (maybe too slow for some, but why does anyone need.a superfast mobility chair?), and on or off unit charging. The battery (2 supplied with purchase) has a strap making it easy to lift out; most of all, it can be controlled, even driven with an app. Trade-offs: the Robooter is heavy, so not easy to lift and put in a car, HOWEVER, it can be automatically folded flat, and while in a closed state, can be driven up a ramp to fit in the back of a vehicle.; yes, you will need a telescxoping ramp that expands to 8-10'. Cost: Then cost may be prohibitive for a lot of people, but it has a lot of VALUE and will likely never be approved my Medicare. My experience was that Medicare provides you a choice (red or blue) of either a 200 lb, non-folding bulky power chair, or a power scooter---both based on 40-50 year old designs (and each requiring a car rack attached to the back of your car. I decided a long time ago that I needed to save for my own modern wheelchair. I thought the folding power chair was the best I could do, but the Robooter is the absolutely the ultimate. One more note, if you are intimidated by buttons, computers, apps and modern electronics in general, you will have a hard time adapting. I think it only needs a name change! I am enjoying getting around in my very nimble Robooter.","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"Goldenmom","createdAt":"2024-04-22T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"VY6ohMskdnFb8IQHJl5q","isProductExists":true},{"images":[],"notHelpful":0,"source":"Amazon","content":"I recently purchased the ROBOOTER® X40 Intelligent Electric Powered Wheelchair and I am compelled to share my extraordinary experience with this state-of-the-art mobility device. From its remarkable automatic folding technology to its omnidirectional wheels, the X40 is nothing short of revolutionary.\n\nFirst off, the automatic folding feature is a game changer. With just two button presses or a tap on the smartphone app, the wheelchair folds and unfolds within an impressive 3 seconds! This feature alone makes the X40 incredibly portable and easy to store or load into any vehicle, which has simplified my life tremendously.\n\nThe mobility offered by the custom omnidirectional wheels is second to none. Each wheel is equipped with 12 independent rollers, allowing for smooth 360-degree rotation and outstanding maneuverability in tight spaces. Whether it’s gravel, sand, or cobblestone, the X40 handles it with ease, making outdoor excursions more enjoyable and far less stressful.\n\nI was particularly impressed with the wheelchair’s obstacle crossing capability. The 10-inch front wheels effortlessly climb over obstacles up to 4.5 cm high, including challenging tram tracks and potholes. This has opened up a new world of opportunities for where I can go, providing me with a sense of freedom I didn't have before.\n\nThe smartphone app functionality adds a futuristic touch, enabling me to remotely control the wheelchair, send it to a specific location, or call it back to me. This feature is not only convenient but also provides a cool, tech-savvy way to interact with my wheelchair.\n\nSafety is clearly a priority with the X40. The electronic brake system engages automatically on slopes to prevent any slips, and the wheelchair stops immediately when the joystick is released, giving me peace of mind during use.\n\nThe durable construction of the wheelchair reassures me of its longevity. Its high-strength integrated chassis and low center of gravity ensure increased stability, and it comfortably supports up to 260 lbs. Coupled with the long-range capabilities of its airline-compliant lithium-ion battery, I am assured of extensive, uninterrupted use on a single charge.\n\nThe ROBOOTER® X40 is not just a wheelchair; it's a robust, feature-rich platform that has significantly enhanced my mobility and independence. For anyone looking to invest in a top-tier electric powered wheelchair, the X40 is without a doubt the best on the market. It truly sets new standards in the power mobility industry and has dramatically improved my quality of life.","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"R*","createdAt":"2024-04-13T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"EPFLhUrOZ6cJ2keYczhF","isProductExists":true},{"images":[],"notHelpful":0,"source":"Amazon","content":"I've done my share of research before deciding to go with the X40. And after using it for a while now I am very happy to say that it has lived up to all my expectations. The build quality is excellent, you can tell right away that this is a premium product even when you are just opening the shipping container, very nicely packed/protected. The performance of the chair is great, I've tried it on grass and gravel and it just goes where I want to go without any fuss. The chair has that clean \"Apple\" design that makes it look nice in all settings and the auto folding mechanism just elevate the whole user experience to another level.\n\nOne thing I would also like to specifically mention is the customer service I've received. I don't think people even get this type of service when they buy a $150k car. They have sent multiple emails and messages already following up on the chair asking if there is anything they can help with. An engineer also proactively called and talked to me for more than 15 minutes going over the features of the chair, answered all the questions I had patiently and asking for additional feedbacks. You can tell that this is a good company that is really going to stand behind their product and is genuinely trying to help their customers. Very happy with the X40 and the whole buying experience. Highly recommended!","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"C H","createdAt":"2024-04-03T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"hOlO2PzKse4rfsheo1Bl","isProductExists":true},{"images":[],"notHelpful":0,"source":"Amazon","content":"The design, maneuverability and battery life are terrific. The electric folding makes transport easy.\nIn addition, the customer service is amazing. I would highly recommend this chair and have zero negatives about this product and their support.","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"Skippy S","createdAt":"2024-03-28T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"ICwMQYJChoiPzwae95wP","isProductExists":true},{"images":[],"notHelpful":0,"source":"Amazon","content":"I have only been confined to a wheelchair for 18 months but it has confined me to my house. This chair has allowed my access to the out of doors. Movement on grass in my yard as well as outdoor open concerts. Ability to go down the hill to get my mail. I love my new freedom!","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"Colorado Blonde","createdAt":"2024-03-26T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"kdbQjSWHUwDTpxwkM1Xr","isProductExists":true},{"images":[],"notHelpful":0,"source":"Amazon","content":"I am comfort to use it","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"Deafone","createdAt":"2024-03-20T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"fo0viYvcJ8Kgj0ZMsHbD","isProductExists":true},{"images":[],"notHelpful":0,"source":"Amazon","content":"Since this is my first wheelchair of any kind, I researched wheelchairs and scooters on Amazon and other places for a couple of months. It was easy to decide on Amazon because I’ve been a customer for decades. But deciding on which chair? That was a nail-biter. I never spend this amount of money and even after my research I was concerned I’d make a bad choice. I ended up with a list of half a dozen possibles and went back and forth among them for a couple of weeks. But I kept going back to Robooter.\n\nSince its timely arrival, I’ve been delighted. It took me a couple of weeks to get comfortable with driving it since I had zero experience with anything but a rollator and a car. But now, it’s just wonderful. I can travel the entire campus of the retirement community since the buildings are all connected. I’ve got my freedom back!\n\nThe customer service is the best I’ve ever experienced. Within a day of the chair’s arrival, I talked, texted and emailed with Kai, who is knowledgeable, helpful, friendly and does exactly what he says he will. Because of my lack of experience, I had numerous questions which he answered fully and patiently. I had one concern about some wrinkles in the fabric of the seat back and Kai made sure the fabric was replaced with no questions asked!\n\nOne fun thing is how many residents stop me to look at and talk about my “space ship,” which is what many of them call it. The men all want to inspect the tires because they are so different from any tires they’d seen. I don’t know much about tires but I do love that they allow me to make a 360 turn … especially nice in the elevators. After I had gotten a few miles of experience, I drove it to a wide hall and did spins while my audience laughed and applauded.\n\nWould I choose Robooter again? You betcha! It’s my new legs and, unlike me, it never falls down.","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"Ktromb","createdAt":"2024-03-15T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"3lf93MAbCTivML4hHKJy","isProductExists":true},{"images":[],"notHelpful":0,"source":"Amazon","content":"Far and away a design that is head and shoulders above anything else offered for the same purpose!","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"Stoic one","createdAt":"2024-03-06T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"NB396jhPyehAOqjcCU3d","isProductExists":true},{"images":[],"notHelpful":0,"source":"Amazon","content":"This product has allowed my mother, who broke her leg, to remain independent and get around the inside of her house with ease. The wheel chair is incredibly easy to use and is very comfortable to sit in for long periods of time. It is much more versatile and less bulky than other electric wheelchairs, making it an ideal tool for use inside a home.","products":[{"image":"https://cdn.shopify.com/s/files/1/0531/0110/1253/files/x40-1.png?v=1713961502","productLink":"https://mobilityangel.com/products/robooter-x40-folding-power-wheelchair","title":"Robooter X40 Folding Power Wheelchair","handle":"robooter-x40-folding-power-wheelchair"}],"firstName":"Steve W.","createdAt":"2024-03-05T00:00:00.000Z","rate":5,"productIds":[7833372393669],"hasImages":false,"helpful":0,"status":"approved","pinned":false,"isFeatured":false,"id":"PMVFERjUUPg3IO1UftMY","isProductExists":true}],"popReviews":[],"carouselReviews":[],"submitForm":{"isUseDynamicQuestion":false},"hasNextAllReviewsPage":true,"currency":"USD"}; const translations = {"review":"review","reviews":"reviews","See more":"See more","See less":"See less","Recent":"Recent","Highest":"Highest","Lowest":"Lowest","Load more":"Load more","No reviews yet":"No reviews yet","How do you like this item?":"How do you like this item?","Excellent":"Excellent","Good":"Good","Medium":"Medium","Poor":"Poor","Very Bad":"Very Bad","Share your thoughts":"Share your thoughts","Write your feedback":"Write your feedback","Your Information":"Your Information","Your Name":"Your Name","Email":"Email","This is a required field":"This is a required field","Send":"Send","You have reached the file upload limit":"You have reached the file upload limit","Email field is invalid":"Email field is invalid","Review with image":"Review with image","Our Reviews":"Our Reviews","5MB Limit":"5MB Limit","Be the first to write a review":"Be the first to write a review","Submit":"Submit","Submitted":"Submitted","Click to review":"Click to review","Tap to review":"Tap to review","Name":"Name","Thank you for your feedback":"Thank you for your feedback","Invalid file type":"Invalid file type","accepted file types: .gif, .jpg, .png.":"accepted file types: .gif, .jpg, .png.","Invalid file size":"Invalid file size","image size should not be more than 5MB.":"image size should not be more than 5MB.","Your Email":"Your Email","Next":"Next","Verified":"Verified","Page":"Page","Store replied":"Store replied","Before":"Before","After":"After","Updated on":"Updated on","Reason to edit":"Reason to edit"}; const productReview = false; const statusFields = {"isRemoveBranding":false,"supportAppBlock":true}; const hasStorefrontToken = true; const hasUGCContent = false; const testimonials = false; const translationSettings = false; const customerAccountUrl = "https://mobilityangel.com/customer_authentication/redirect?locale=en®ion_country=US"; window.AIR_REVIEWS = { branding: statusFields.isRemoveBranding, appBlock: statusFields.supportAppBlock, shopData, settings, translations, productReview, hasStorefrontToken, hasUGCContent, testimonials, collections: [], collectionsName: [], product: null, template: "index", customer: { id: null, email: null, first_name: null, last_name: null, orders: null }, shopLogo: "\/\/mobilityangel.com\/cdn\/shop\/files\/logo.png?v=1697586373", translationSettings, customerAccountUrl }; AIR_REVIEWS.product?.collections?.forEach(collection => { AIR_REVIEWS.collections.push(collection.id.replace('$', '\\$')); AIR_REVIEWS.collectionsName.push(collection.title.replace('$', '\\$')); }); window.AIR_REVIEWS.shopData = window.AIR_REVIEWS.shopData || {}; console.log("Air product reviews check , "); } } catch (e) { console.error('Error assigning avada air reivews variable' + e); }