Explore the Metro Mobility M1 Portal 4-Wheel Mobility Scooter for Unrivaled Convenience:

Discover exceptional value and user-friendly design with the Metro Mobility M1 Portal. Ideal for daily activities, commutes, or errands, this scooter ensures comfort, intuitive control, and outstanding maneuverability.

Key Features:

• Portable Convenience: Easily disassembles into four pieces for effortless transportation.

• Adjustable Comfort: Customize your ride with a swivel seat, padded armrests, and comfortable seating.

• Convenient Extras: Comes complete with a battery, charger, variable speed dial, and color-coded battery life indicator.

• Effortless Navigation: Flat-free tires and ergonomic wraparound handles make maneuvering on diverse surfaces a breeze.

Embrace the ultimate in mobility solutions with the Metro Mobility M1 Portal. Elevate your daily journeys with a scooter that combines comfort, convenience, and unbeatable value.

Discover Unmatched Performance with Our Key Features:

1. Illuminate Your Path: Powerful headlight and brake light for enhanced visibility and safety.

2. Smooth Riding Experience: 8.5" flat-free tires ensure a reliable and comfortable journey.

3. High-Performance Motor: Experience the thrill with a 300W motor for powerful and efficient rides.

4. Robust Construction: Sturdy one-piece body frame provides durability and stability, ensuring a long-lasting and secure mobility solution.

Elevate your ride with these standout features, delivering a superior and reliable scooter experience.

Product Specifications

• Total Weight: 100 lbs
  Heaviest Piece Weight After Taking Apart: 60 lbs
• Max Speed: 4.97 mph
• Climbing Angle: 8 degrees
• Weight Capacity: 265 lbs
• Battery Capacity: 12 Ah
• Ground Clearance: 4.7 inches
• Turning Radius: 42.5″
• Maximum Range: 15-20 miles per charge
• Length/width: 41″/20″
• Battery: 12 AH

WARRANTY

• Limited lifetime on the Frame
• 12 months on Electronics
• 6 months on the batteries* 

Note*: To file a warranty claim for defective batteries, you must provide a valid load test report that shows the batteries are not functioning properly and fall below normal specifications.

A load test analyzes the current battery set's ability to power the mobility device by applying a simulated workload. This test will check if the batteries meet expected performance metrics for things like runtime, voltage, and discharge rate.

The load test report must clearly show test results that indicate faulty or failing batteries compared to normal functioning batteries. Some examples of faulty metrics may include:

• Abnormally short runtime per charge
• Voltage dropping too quickly under load
• Inability to hold a charge

This quantitative load test data is required documentation for a warranty claim to verify the batteries are defective and qualify for replacement under the warranty terms. Please ensure you have completed a load test and obtained the report to include with your battery warranty claim to help with the process.

Metro Mobility M1 Portal 4-Wheel Mobility Scooter -Frequently Asked Questions FAQs

1. How portable is the Metro Mobility M1 Portal Scooter?

   • The M1 Portal is highly portable, easily disassembling into four pieces for convenient transportation.

2. What customization options does the scooter offer for comfort?

   • Enjoy a customizable ride with features like a swivel seat, padded armrests, and comfortable seating on the Metro Mobility M1 Portal.

3. What extras come with the Metro Mobility M1 Portal scooter?

   • The scooter includes essential extras like a battery, charger, variable speed dial, and a color-coded battery life indicator for added convenience.

4. How does the scooter ensure effortless navigation on diverse surfaces?

   • With flat-free tires and ergonomic wraparound handles, the M1 Portal ensures effortless maneuvering on various surfaces.

5. What safety features does the Metro Mobility M1 Portal offer for visibility?

   • The scooter features a powerful headlight and brake light, enhancing visibility and safety during rides.

6. What ensures a smooth riding experience on the Metro Mobility M1 Portal?

   • The 8.5" flat-free tires contribute to a reliable and comfortable journey, ensuring a smooth riding experience.

7. Tell me about the motor performance of the Metro Mobility M1 Portal.

   • Experience a thrilling ride with the M1 Portal's high-performance 300W motor, delivering powerful and efficient rides.

8. How is the construction of the Metro Mobility M1 Portal scooter?

   • The scooter boasts a sturdy one-piece body frame, providing durability and stability for a secure and long-lasting mobility solution.

9. What is the weight capacity of the Metro Mobility M1 Portal scooter?

   • The scooter can support a weight capacity of 265 lbs, catering to a wide range of users.

10. What is the warranty coverage for the Metro Mobility M1 Portal scooter?

    • The scooter comes with a limited lifetime warranty on the frame, 12 months on electronics, and 6 months on the batteries. To file a warranty claim for batteries, a valid load test report is required, showcasing any defects compared to normal specifications.

Note: Warranty terms include specific requirements for filing claims related to defective batteries.

SHIPPING POLICY

Free Shipping Promotion:

Order Confirmation:

Order Shipment:

Order Cancellations

All orders may be canceled until the day your item(s) have been shipped. Simply respond to your email confirmation letting us know that you require an order cancelation. Once the item is shipped the order is considered fulfilled and all other conditions apply. Refunds will be issued to the credit card used for the purchase.

International Orders:

Returns and Refunds:

How to Request A Return:

Damages:

Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery and notify us immediately. If your item(s) do arrived damaged, please send photos to returns@mobilityangel.com and we will process an insurance claim on your behalf.

Why Buy From MobilityAngel.com?

We know you have a choice in online shopping, and we want to do all that we can do to earn your business.  We not only want to earn it, but we want to keep it as well!

Here are the top 8 reasons to buy from MobilityAngel.com

1. Your Own Order Concierge!.  Experience White Glove Service with Mobilityangel's Personal Order Concierge.  

At Mobilityangel, we believe ordering mobility equipment should be simple and stress-free. That's why every customer is assigned their very own personal order concierge to guide them through the entire process - from product selection, order to final delivery.

Your dedicated mobility concierge will:

• Help you choose the right in-stock product to fit your needs
• Confirm all order details are accurate
• Discuss customized shipping arrangements
• Provide real-time shipping updates
• Notify you of any minute changes or issues
• Ensure complete satisfaction from start to finish

With Mobilityangel's white glove service, you can feel confident your order will be handled with the utmost care and attention to detail. Email us at Sales@MobilityAngel.com or call (877) 891-6624 to be matched with your personal mobility concierge for an ordering experience you'll love.

2. 100% Safe and Secure Online Shopping - Know that every transaction that takes place on our website is 100% secure.  If you'd like to learn more, see our Online Security page.   Our store is protected by Norton Shopping Guarantee which provides the following:

3. Fully Insured Shipments - Every shipment that leaves our warehouses is fully covered in case of a lost item or damage.  Please refer to the Shipping & Returns tab to learn more about our policy.

4. Quality - We understand what it can be like to purchase online without actually seeing and touching the product itself.  So we want you to know that all the manufacturers on this site are hand chosen by our owners to ensure you receive a quality product. All items are inspected (twice) before leaving our warehouses so we know that you’ll be happy with the product that arrives at your door.

5. Customer Service Is Our Top Priority - Plain and simple, we are here for YOU, the customer. Our goal is to deliver the WOW factor in service. We strive for excellence in customer service and are driven to provide value at all times.  You can expect communication from us immediately after your order is placed, and also when your product ships.  To this day, every order still receives an email from our owner personally thanking you for letting us earn your business.

6. Authorized Dealers - MobilityAngel.com is an authorized dealer for every brand that we carry.  You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.

7. Volume Discounts - Are you are looking to buy a large quantity of one item?  Send us an email at info@MobilityAngel.com and we may be able to offer special pricing for larger volume purchases.

8. Purchase Orders Accepted - If you are a School, Government Agency or large business that would like to utilize this option, please email us at Sales@MobilityAngel.com or call (877) 891-6624 and we will get in contact with you right away. 

Price Match Shoppers Policy

100% Shoppers Best Price Policy

Our goal is to consistently provide the best pricing in the marketplace online and we work very diligently to do so. If you happen to see another online shop that offers a lower price than us within 30 days of your date please let us know and we’ll be happy to refund the difference on your original payment method. Moreover, because we are consistently working with our suppliers to get better rates we know that you can feel very comfortable and confident that you are seeing the best prices that can be provided for the products listed on our site. Moving forward if you find the same item that we carry on another website that has a lower price please submit that to us within 30 days of your purchase date and we will gladly refund you the difference.

If it is a case of seeing a lower price on another website and we need to send a partial refund simply email us the link to the exact product and brand from our site and also the link from our competitors site so we can verify the pricing.  Please know this needs to be within 30 days from the date of your order and we will review your submission and apply a credit if necessary.

Our 100% Shoppers Best Price Guarantee has some limitations:

• The item must have already been purchased from our site prior to asking for this to be reviewed and submitted.
• This does not include rebate programs or specific retailer programs such as buy three get one free type offers or any combination such as that are not eligible
• The item will need to be in stock from the competitors site that you’re submitting the information from
• The competitor must be an online store, they may not have a retail location (warehouse, showroom, or physical location)
• The website cannot be a wholesaler, liquidator, distributor, or auction website. Examples are eBay, Liquadation.com, Via Trading, overstock, etc.
• The competitor must also be someone who has been authorized by the supplier and/or manufacturer to resell the product you are inquiring about
• The Shoppers Best Price Policy must also include the product listing price and the shipping total, but will exclude any sales tax that gets added at the final purchasing invoice