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A Comprehensive Guide to Purchasing Mobility Equipment, Scooters, and Wheelchairs with Medicare, Medicaid, and Health Insurance - Mobility Angel

Comprehensive Guide to Purchasing Mobility Equipment with Health Insurance

Comprehensive Guide to Purchasing Mobility Equipment with Health Insurance 

As technology advances and healthcare options expand, individuals with mobility challenges have more opportunities than ever to regain their independence and enhance their quality of life. Mobility equipment, such as scooters and wheelchairs, plays a vital role in this transformation. If you or a loved one are in need of mobility equipment, you might wonder how to go about obtaining it through Medicare, Medicaid, or your health insurance. In this comprehensive guide, we will walk you through the step-by-step process, provide valuable insights, and offer tips for purchasing mobility equipment while optimizing your coverage.

Understanding Your Mobility Needs

Before diving into the process of acquiring mobility equipment, it's essential to assess your specific needs. Different types of equipment cater to varying levels of mobility impairment. Ask yourself the following questions to determine your requirements:

  1. Mobility Level: Are you looking for a scooter for extended outdoor mobility or a wheelchair for indoor use?
  2. Terrain: Will you primarily navigate flat surfaces or uneven terrains like grass and gravel?
  3. Weight Capacity: Consider your weight and any additional requirements, such as carrying groceries or personal items.
  4. Portability: Do you need equipment that can be easily transported in a car or stored at home?
  5. Usage: How frequently will you use the equipment, and for what purposes?

Once you have a clear understanding of your mobility needs, you can begin the process of obtaining the right equipment with the help of Medicare, Medicaid, or your health insurance.

Step 1: Consult Your Healthcare Provider

The first step in acquiring mobility equipment is to consult your healthcare provider. This is essential for several reasons:

  • Assessment: Your healthcare provider will assess your mobility needs and recommend the most suitable equipment.
  • Prescription: In many cases, a prescription from your healthcare provider is required for insurance coverage.
  • Documentation: They can provide medical documentation that supports your need for mobility equipment.

Step 2: Verify Insurance Eligibility

Before proceeding, it's crucial to understand what your insurance covers. The three primary options for coverage are Medicare, Medicaid, and private health insurance.

A. Medicare:

Medicare is a federal program that provides health insurance for individuals aged 65 and older and those with certain disabilities. When it comes to mobility equipment, Medicare Part B typically covers the cost of medically necessary scooters and wheelchairs. To be eligible for coverage, consider the following:

  1. Medically Necessary: The equipment must be deemed medically necessary by your healthcare provider.
  2. Supplier Accreditation: Purchase from a Medicare-approved supplier., for example, is a reputable online retailer that works with Medicare.
  3. Medicare Part B (Medical Insurance) covers wheelchairs and power-operated vehicles (scooters) as durable medical equipment (DME) that your doctor prescribes for use in your home.  You must have a face-to-face examination and a written prescription from a doctor or other treating provider before Medicare covers a power wheelchair or scooter. Part B covers power wheelchairs only when they're medically necessary. Click here for more specific information from

B. Medicaid:

Medicaid is a joint federal and state program that provides healthcare coverage to eligible low-income individuals. Medicaid guidelines and coverage vary by state, so it's essential to contact your state's Medicaid office to determine eligibility and coverage options for mobility equipment.

C. Private Health Insurance:

If you have private health insurance, review your policy to determine whether it covers mobility equipment. Policies can vary significantly, so reach out to your insurance provider for specific details.

Step 3: Obtain a Prescription

If your healthcare provider determines that you need mobility equipment, request a prescription. Ensure that the prescription includes the following information:

  • Your name and date of birth.
  • A detailed description of the equipment needed.
  • The reason for the prescription, emphasizing medical necessity.
  • The provider's contact information.

Step 4: Choose a Supplier

Selecting a reputable supplier like is crucial to ensure you receive quality mobility equipment that meets your needs. Consider the following factors when choosing a supplier:

  • Medicare Approval: If using Medicare, ensure that the supplier is Medicare-approved. is an example of an online retailer that works with Medicare and offers a wide selection of mobility equipment.

  • Product Range: Look for a supplier with a broad range of mobility equipment options, ensuring you find the right fit for your needs.

  • Customer Reviews: Check for customer reviews and testimonials to gauge the supplier's reputation for product quality and customer service.

  • Insurance Knowledge: A knowledgeable supplier can guide you through the insurance process, ensuring you receive maximum coverage.

Step 5: Submit Documentation

Once you've chosen a supplier, they will assist you in submitting the necessary documentation to your insurance provider. This typically includes:

  • The prescription from your healthcare provider.
  • Any additional medical documentation supporting the need for mobility equipment.
  • Insurance information and documentation, including your policy number and contact information.

Step 6: Insurance Approval and Verification

After submitting the required documentation, your insurance provider will review your case. The approval process can vary in duration, so it's essential to follow up with your supplier and insurance provider regularly. Once your claim is approved, you will receive confirmation, and the supplier can proceed with ordering and delivering your mobility equipment.

Step 7: Equipment Delivery and Setup

Once your insurance claim is approved, your chosen supplier will order the mobility equipment and arrange for delivery and setup. They will ensure that the equipment is adjusted to your specifications and provide guidance on its safe operation.

Step 8: Enjoy Your New Mobility Equipment

Congratulations! You've successfully obtained your mobility equipment through Medicare, Medicaid, or your health insurance. Now it's time to enjoy the newfound freedom and independence it offers. Make sure to follow the manufacturer's guidelines for maintenance and safety to ensure the longevity of your equipment.

Tips for Buying Mobility Equipment Online

If you choose to purchase mobility equipment through an online retailer like, here are some tips to ensure a smooth and secure experience:

  1. Research the Retailer: Ensure the online retailer is reputable and has positive customer reviews and ratings.

  2. Contact Customer Support: Reach out to the retailer's customer support team to discuss your specific needs and confirm that they work with your insurance provider.

  3. Ask About Warranty: Inquire about warranty options and coverage for the equipment you intend to purchase.

  4. Check Return Policies: Familiarize yourself with the retailer's return policies in case you encounter any issues with the equipment.

  5. Secure Payment: Use secure payment methods when making online purchases and verify the website's security features.

  6. Keep Documentation: Maintain copies of all documentation, including the prescription, insurance information, and receipts, for your records.

  7. Schedule a Demonstration: If possible, schedule a demonstration of the equipment to ensure it meets your needs and expectations.


Acquiring mobility equipment through Medicare, Medicaid, or health insurance is a structured process that begins with assessing your needs and consulting your healthcare provider. By following the steps outlined in this guide and understanding your insurance coverage, you can access the mobility equipment that enhances your quality of life and allows you to regain your independence. When purchasing from reputable online retailers like, you can enjoy convenience and peace of mind, knowing that you're making a sound investment in your mobility and well-being.


  1. Smith, J. (2023). A Comprehensive Guide to Purchasing Mobility Equipment, Scooters, and Wheelchairs with Medicare, Medicaid, and Health Insurance. MobilityAngel.

  2. Centers for Medicare & Medicaid Services. (n.d.).

  3. Medicare’s Wheelchair & Scooter Benefit (June 2022)

  4. (n.d.).

  5. American Psychological Association. (2020). Publication manual of the American Psychological Association (7th ed.). American Psychological Association.

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